True luxury is more than upscale accommodations, engaging performance, and elegant style. It's a complete experience that prioritizes convenience, makes life a little easier, and helps save one of our most valuable yet often fleeting assets, time. The Genesis Experience was created with this in mind, a suite of connected customer resources and programs designed to elevate ownership and minimize the amount of time needed to maintain your vehicle. That way, you can focus more on what you value most.
A Luxury Car-Buying Experience
For discerning shoppers from Sevierville to Oak Ridge, the Genesis Experience begins before you've even received the keys. Through the convenient tools and resources on our website, you're able to shop for a new Genesis model from home and complete as much of the car-buying process as you please from your internet-connected device, including home test drives and final home delivery; no dealership visit required.
Genesis Concierge
After taking delivery of your Genesis car or SUV, you'll gain immediate access to all the benefits of Genesis Concierge, including:
- Complimentary Scheduled Maintenance: Enjoy free factory scheduled maintenance visits for the first three years or 36,000 miles of owning your Genesis, including oil changes every 7,500 miles.
- Genesis Service Valet: If you have a busy schedule, it can be challenging to find time to stop what you're doing and drive to the dealership for service. So, let Genesis Service Valet come to you. We'll collect your vehicle from your specified location and leave a courtesy Genesis model for you to use while yours is being serviced.
- Multimedia and Navigation Updates: Over-the-air updates to your infotainment system and map data are complimentary for three years.
- Enhanced Roadside Assistance: Get peace of mind whenever you need it, thanks to three years of complimentary 24/7 roadside assistance with every new Genesis purchase.
- Genesis Connected Services: Seamless connectivity and advanced security from cloud-based Genesis services, complimentary for three years, including automatic collision notification and assistance, vehicle health alerts, maintenance reminders, remote start and climate adjustment, safeguard alerts, and more.
- SiriusXM® Traffic & Data: Find the fastest route and avoid congestion and road closures with three years of complimentary SiriusXM® Traffic & Travel Link.
Get the Genesis Experience near Maryville, TN
While some luxury brands reserve these services for a high-level trim, the Genesis Experience is included with every new Genesis vehicle. For more information on the latest Genesis models, available financing and reservation opportunities, or the Genesis experience, reach out to Genesis of West Knoxville. It will be our pleasure to assist you.
