COMPLIMENTARY FOR 3 YEARS: AT YOUR SERVICE, AT YOUR FINGERTIPS
Every new Genesis model now comes with the remarkable Genesis Connected Services program. What's more, these extraordinary amenities are complimentary for your first three years of ownership. That means our valued customers in Knoxville and Maryville TN will have an enhanced Genesis ownership experience with practical services that are available through a variety of convenient access points.
You can, for example, take advantage of control features and other services on the exclusive Genesis owners' smartphone app, through the Web, using buttons located on the rearview mirror and in your Genesis vehicle's center stack. Our Genesis customers can easily enroll their new vehicles in Genesis Connected Services through the assistance of an experienced sales consultant at Grayson Genesis of Knoxville, TN.
A CLOSER LOOK AT THE UNIQUE FEATURES OF GENESIS CONNECTED SERVICES
Here's a more in-depth perspective on the three major components of this exclusive Genesis program, with a detailed list of the many advantages that are included.
SERVICES AND BENEFITS OF THE CONNECTED CARE SEGMENT
- The Genesis SOS Emergency Assistance service
- An automatic notification of local authorities in the event of a collision
- An enhanced level of Roadside Assistance
- Genesis Maintenance Alerts
- A Monthly Health Report on your vehicle
- A special Service Link
- The Genesis App
- Helpful driving information
- Advanced Diagnostic Trouble Code Notification
- Diagnostics On Demand
SERVICES AND BENEFITS OF THE REMOTE PACKAGE
- The ability to remotely lock and unlock your vehicle's doors
- Remote control of your Genesis vehicle's horn and lights
- Remote access to your vehicle's start function and climate controls
- The ability to find vehicle care services with the Genesis Mobile App
- Vehicle Safeguards including Valet Alert, Geo Fence and a Speed/Curfew Alert
- The ability to slow down, immobilize and recover your vehicle if it's stolen
SERVICES AND BENEFITS OF THE GUIDANCE PACKAGE
- A Destination Search powered by your voice
- The convenience of turn-by-turn navigation
- A Destination Send to Car feature
HOW CAN I REACH SOMEONE TO ASK ABOUT GENESIS CONNECTED SERVICES?
As a Genesis owner enrolled in Genesis Connected Services, you have the option of calling Genesis Customer Care directly at 844-340-9741 or you can send an email to customercare@genesismotorsusa.com.
HOW CAN I GET IN TOUCH WITH SOMEONE ABOUT GENESIS ROADSIDE ASSISTANCE?
If you have a roadside emergency, need special vehicle services or simply want more information, you can call Genesis Roadside Assistance 24 hours a day at 844-340-9742. As a Genesis owner and a member of Genesis Connected Services, you will want to store this valuable number in your phone.
HOW CAN I GET ANSWERS TO GENERAL QUESTIONS?
For any additional inquiries you might have, you can reach out to Genesis Customer Care at 844-340-9741 or send an email to customercare@genesismotorsusa.com. The people at Genesis understand how vital comprehensive customer service information can be and we are dedicated to helping you enjoy a world-class Genesis ownership experience.
HOW CAN I GET INFORMATION LOCALLY ABOUT GENESIS CONNECTED SERVICES?
One of our friendly, knowledgeable sales consultants will be happy to answer your questions regarding Genesis Connected Services. We're available every business day during our regular business hours listed below. For our valued Genesis customers in Sevierville, Oak Ridge TN and beyond, we are ready to answer any Genesis questions you may have.