The Genesis Experience

 

The Genesis Experience

We Are Here to Exceed Your Expectations

At Genesis, we want your experience to be nothing less than exceptional, from first glance through ownership.

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The Beginning of a New Relationship

We know that purchasing a car isn't a transaction-it's the beginning of a new relationship. At Genesis, we take a distinctly Korean approach to customer service, where we embrace the concept of "Son-nim," which translates to "honored guest." As our guest, we'd like to introduce you to a suite of benefits designed to make your experience anything but ordinary.

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Genesis Concierge

True White Glove Service

Genesis Concierge is a complimentary service that helps you find the perfect vehicle. From acting as your personal liaison with Retailers to arranging at-home test drives, a Genesis Concierge is on standby to help you every step of the way.

Ownership Benefits

 

Complimentary Maintenance

Complete Peace of Mind

Genesis owners get Complimentary Scheduled Maintenance for 3 years or 36,000 miles, whichever comes first.

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Service Valet

Ready When You Are

Enjoy the convenience of Genesis Service Valet, an ownership benefit that allows you to have your vehicle serviced without leaving your home or office. A valet will pick up your vehicle for maintenance and return it once it's done. Additionally, if required, the valet can provide a loaner or transport you to and from the retailer. Service Valet is available for 3 years or 36,000 miles with the purchase of a new Genesis.

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24/7 Roadside Assistance

Luxury Service at Anytime

Should your travel plans take an unexpected turn, our Roadside Assistance program is there to help. Whether you need a tire change, transportation to the nearest Genesis retailer or reimbursement for certain unexpected overnight expenses, we have your back. This benefit is available for 5 years from the date of first usage.

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Want to know more?

We're at your service. Contact us to learn more about the exclusive perks and benefits of owning a Genesis vehicle.

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